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CLING Helper Agreement

DRAFT · v0.1Last updated 2026-02
DRAFT — internal review copy only

These documents are placeholders. They have NOT been reviewed by counsel and MUST be replaced before the first public beta invite goes out. Do not accept, present, or rely on these terms as legally binding.

The terms under which someone provides help to another person through CLING — as a volunteer, a Kudos recipient, or a paid Immediate Help provider.

1. Who this covers

You are a 'Helper' any time you enter a Help Room to assist another CLING user, whether the assistance is offered for free, in exchange for a Kudos tip, or as paid Immediate Help.

2. Independent contractor, not employee

You are an independent contractor. CLING does not employ Helpers, does not withhold tax, does not provide benefits, and does not direct how you deliver help. You are responsible for your own tax reporting in every jurisdiction where you receive Kudos or Immediate Help payments.

3. Scope of help

Help you provide is informal peer assistance. It is NOT a substitute for licensed professional advice — including medical, legal, financial, engineering, or safety-of-life guidance. If a question is beyond your competence or crosses into professional practice regulated in the asker's jurisdiction, refuse the request and refer the asker to a licensed professional.

4. Safety obligations

You will not instruct anyone to perform an action that you know or reasonably should know is unsafe. For Requests flagged 'caution', 'high risk', or 'emergency', you will explicitly acknowledge the risk classification before providing steps, and you will not knowingly override CLING's automated safety guardrails.

5. Verification and conduct

You will not misrepresent credentials, license status, or experience. If you claim a verification level (Community, Experience, Credential, Expert), you agree that CLING may request supporting evidence and may revoke the level at any time.

6. Kudos and Immediate Help payments

Kudos and Immediate Help fees are processed through CLING's payment infrastructure. CLING deducts a platform fee that is pinned on each transaction at the time it is completed — later changes to platform-wide fees will not retroactively alter payments already recorded. You will receive a payout statement per period once the payment gateway is live.

7. Prohibited conduct

You will not solicit off-platform payment, share contact information to bypass CLING, harass or dox users, impersonate another person, copy paid Immediate Help material into free public Solutions, or use any Help Room to sell unrelated products.

8. Termination

CLING may suspend or terminate your Helper access at any time, with or without notice, for violation of this agreement or of the CLING Community Guidelines. You may cease helping at any time. Pending kudos or payouts already earned before termination remain due to you.

9. Governing law and disputes

[PLACEHOLDER] Governing law, venue, arbitration/class-waiver terms, and consumer-protection carve-outs must be finalized by counsel per the jurisdictions CLING operates in.

Questions about these drafts? Email legal@cling.app (placeholder). Final language will be provided by qualified counsel per jurisdiction before public beta.